JBT (JURNAL BISNIS dan TEKNOLOGI)

PERAN ROOM ATTENDANT DALAM MEMBERIKAN KEPUASAN TAMU DI ASCOTT WATERPLACE SURABAYA

2024-07-31T12:22:02+00:00

Tujuan Penelitian ini untuk mengetahui Peran Room Attendant dalam memberikan kepuasan tamu di Housekeeping
Department Ascott Waterplace Surabaya, peneliti menggunakan jenis penelitian deskriptif kulitatif, dengan sumber data
observasi, dokumentasi hotel, dokumen survei dari tiga online travel agent. Hasil dari penelitian ini bahwa para tamu
merasa puas terhadap standar kualitas pelayanan di Ascott Waterplace Surabaya berjalan baik dengan presentase kepuasan
tamu sebagai berikut: Sangat Puas : 87,4% Puas : 6,5% Kurang Puas: 6%

PAR STOCK LINEN YANG IDEAL PADA OPERATIONAL DI DOULOS PHOS THE SHIP HOTEL

2024-07-30T07:47:26+00:00

Doulos Phos The Ship Hotel is a resort in Bintan Regency, precisely in the Lagoi industrial area which has a unique theme, namely a cruise ship as an accommodation for guests to stay and feel the sensation of sleeping on a cruise ship. In the operation of the housekeeping department, an ideal number of linen par stock is needed to facilitate the work of room attendants. However, there are several obstacles in high occupancy conditions. This is the aim of the researcher to determine the ideal linen par stock and the inhibiting factors for linen circulation during high occupancy. The research method used in this study is qualitative descriptive and the respondents interviewed were Executive Housekeepers, Front Office Managers and housekeeping staff. The results of this study indicate that there are factors that inhibit linen circulation in the collection of dirty linen, linen inventory and insufficient linen par stock. The conclusion that can be given is the submission of linen purchases that are lacking for operations and the addition of daily workers when high occupancy

ANALYSIS OF THE CALCULATION OF THE SELLING PRICE OF ACCESSORIES - KREASIOLIN NECKLACE ON INSTAGRAM

2024-07-18T05:18:42+00:00

This study aims to determine the calculation of the selling price of Kreasiolin necklace accessories whose promotional media uses social media. The utilization of technology and communication such as smartphones is very easy for the business world in running its business, including being able to reach a wide market share, being able to easily control the business anywhere / not just sitting at home, smartphones can be easily operated, and many other benefits.
The results of this study indicate that Kreasiolin already has a computerized recording system in recording income and costs, so the information provided is quite reliable. However, the information on the calculation of cost of production has not referred to cost accounting standards so that the determination of Kreasiolin's selling price is not correct and will have an impact on the profit earned.

LEMARI PENYIMPANAN LAPTOP DENGAN PENGATUR SUHU DAN KELEMBABAN TERPROGRAM

2024-07-30T07:51:37+00:00

Laptop storage cabinet with temperature and humidity sensor is a storage that can prevent the growth of fungus that can damage the equipment stored in it including laptops. This storage cabinet uses DHT11 sensor as a temperature and humidity sensor and uses Arduino Uno R3 microcontroller, in addition inside the storage cabinet there is a halogen lamp that functions as a heater if the humidity in it is high and the temperature decreases. The purpose of this study is to reduce waste or laptop waste that is damaged due to fungus growing on important components in it.