Journal of Applied Hospitality and Tourism Science

SEQUANCE OF SERVICE AT KAYANA RESTO IN ASTON SIDOARJO CITY HOTEL & CONFERENCE CENTER

Monica Zefanya — 2024-04-30

This final assignment is entitled "Sequance of Service at the Kayana Restaurant at the Aston Sidoarjo City
Hotel & Conference Center " . The aim of this writing is to find out the sequence of service at the Kayana
Restaurant at the Aston Sidoarjo City Hotel & Conference Center. Data collection was carried out by means
of observation and documentation at Kayana Restaurant at Aston Sidoarjo City Hotel & Conference Center
"And it resulted in the conclusion that the waiter/ss at Kayana Resto Aston Sidoarjo City Hotel & Conference
Hotel implemented a sequence of service in providing service to guests -the guest

STANDARD OPERATING PROCEDURE FOR ROOM CLEANING IN HOTEL OAKWOOD SURABAYA

Andre Ubaidillah — 2024-04-30

The purpose of writing this final assignment is to find out the Standard Operating Procedure for Room
Cleaning at the Oakwood Hotel Surabaya. The author made observations at the Oakwood Surabaya hotel Jl .
Raya Kertajaya Indah No.79, Manyar Sabrangan, Kec. Mulyorejo, Surabaya, East Java, 60116. From 09
September 2022 to 20 March 2023 for 6 month. The author concludes that a room attendant at Oakwood Hotel
Surabaya carries out its duties in accordance with the Standard Operating Procedures that have been
established by the hotel, so that hotel rooms are maintained clean, neat, beautiful and comfortable .

UTILIZATION OF MORINGA LEAVES FOR POTATO MUD CAKE VARIATIONS AT THE GUNAWANGSA MERR HOTEL SURABAYA

Nuril Yasmin, Mafisa Restami — 2024-08-09

Pastry is one of the food and beverage product departments which has the task of producing quality cakes,bread or desserts in hotels. There are many variations of pastry dishes at the Gunawangsa Merr Hotel Surabaya, ranging from international desserts to Indonesian cakes. The processing of Indonesian or traditional cake variants is currently being developed into superior pastry products at the Gunawangsa Merr Hotel Surabaya. One of the Indonesian cakes at the Gunawangsa Merr Hotel Surabaya is potato mud cake, which is one of the Indonesian cakes that many hotel guests like. This potato mud cake, which many guests are
interested in, is the basis for trials to make a healthy cake by adding ingredients that have good nutritional value. Potato mud cake will be modified with Moringa leaf powder using a substitution process with aformulation comparing the proportions of several samples to become a cake that has nutritional value. The research method used is quantitative research by conducting observations, interviews, documentation and filling out questionnaires to collect accurate data. The author conducted a trial ( test food ) at the Gunawangsa
Merr Hotel Surabaya, this trial was carried out for 1 month. The results of making Moringa leaf potato mud cake are very good and interesting and have been assessed by several respondents. The author hopes that this Moringa leaf potato cake can be a recommendation for processing it into a healthy food.

PASTA PROCESSING METHODS IN DEMANDAILING CAFE SURABAYA

Andika Putra Wardana — 2023-04-30

The purpose of writing this final assignment is to find out about pasta processing at Demandailing Cafe
Surabaya. The author made observations on pasta processing at Demandailing Cafe. From the discussion of
the final assignment, the author can conclude that the pasta processing at Demandailing Cafe Surabaya is in
accordance with the standard recipes at Demandailing Cafe Surabaya

DUTIES AND RESPONSIBILITIES OF WAITER AND WAITRESS AT LIBRA EXECUTIVE KARAOKE SURABAYA

Liila Ayu Septiani — 2024-04-30

The purpose of writing this final assignment is to find out the duties and responsibilities of waiters and waiters at Libra Executive Karaoke Surabaya. The author worked as a waiter and made observations at Libra Executive Karaoke for four months starting from 22 September 2022 to 22 January 2023. The author can conclude that the duties and responsibilities of waiters and waiters at Libra Executive Karaoke Surabaya are preparing
supplies and equipment and providing services to visitor

STANDARD OPERATIONAL PROCEDURE RECEPTIONIST IN PROVIDING SERVICE TO GUESTS AT HAIDILAO HOTPOT RESTAURANT SURABAYA

Princess Elsa Auliana — 2024-04-30

The purpose of writing this Final Assignment is to find out the Standard Operational Procedure Receptionist
in providing services to guests at Haidilao Hotpot Restaurant Surabaya. The author works as a receptionist
staff at Haidilao Hotpot Restaurant and made observations from September 2022 to January 2023. The author
can conclude that Standard Operational Procedure is a guideline for Receptionists in providing services in
welcoming guests at the entrance, escorting guests to tables, and helping guests sit down.